Effective Date: June 20, 2024
1. Introduction At Happi Helpr, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and physical address when you use our services.
- Service Data: Information related to the services we provide, including document scans, digitalization details, and administrative support records.
- Payment Information: When you make a payment for our services, we may collect payment information, including credit card details or other payment methods.
- Technical Information: We may collect technical information such as IP addresses, browser type, and usage data when you interact with our website or online services.
3. How We Use Your Information
- Service Delivery: To provide, manage, and improve the services you have requested.
- Communication: To communicate with you regarding your service requests, updates, and customer support.
- Payment Processing: To process payments and manage billing.
- Personalization: To personalize your experience and offer tailored services.
- Legal Compliance: To comply with legal obligations and protect our rights.
4. Information Sharing and Disclosure
- Service Providers: We may share your information with third-party service providers who assist us in providing our services (e.g., payment processors, IT support). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Outsourcing Tasks: We may outsource certain tasks such as document shredding. These third-party providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security We implement a variety of security measures to maintain the safety of your personal information. These measures include physical, electronic, and procedural safeguards to protect your information from unauthorized access, use, or disclosure.
6. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Social Media and Marketing With your explicit consent, we may share examples of the work we have done for you on our social media channels and marketing materials. This may include before-and-after photos, testimonials, or descriptions of services provided. Your personal information will be anonymized or excluded unless you have given specific permission to include it.
8. Your Rights
- Access and Correction: You have the right to access and correct your personal information held by us.
- Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Erasure: You can request the deletion of your personal information, subject to legal obligations that require us to retain certain data.
- Objection: You may object to the processing of your personal information for certain purposes.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@happihelpr.com
- Phone: 780 245 4974